FAQs
1. What kind of products does Tia-Toys store offer?
Tia-Toys store offers a variety of educational and entertaining toys designed to enhance children's motor and mental development, with a focus on quality and safety to ensure a safe and enjoyable play experience.
2. Are the products safe for children?
Yes, all our products are made of non-toxic and environmentally friendly materials, and undergo strict quality tests to ensure the safety of children during use.
3. How can I place an order?
You can simply browse the products on our website, choose the desired product, add it to the shopping cart, and then follow the payment steps to complete the order easily.
4. What payment methods are available?
We accept several payment methods, including payment via credit cards, bank transfers, and cash on delivery options depending on their availability in your area.
5. How long does it take to deliver orders?
The delivery time depends on your location, but we work hard to ensure that orders arrive as quickly as possible. You can follow the status of your order via the tracking number sent to you after purchase.
6. Can I return or exchange the product?
Yes, we offer a flexible return and exchange policy subject to certain conditions. In case of any problem with the product, you can contact us within a specific period to process your request.
7. How can I contact customer service?
You can contact us via email or the dedicated support phone number, and we will be happy to assist you and answer all your inquiries.
8. Do you offer offers and discounts?
Yes, we offer exclusive offers and discounts periodically. You can follow our website or subscribe to the newsletter to get the latest offers.
If you have any additional questions, do not hesitate to contact us, we are here to ensure a fun and comfortable shopping experience for you and your child!